Country: Russia
Skills: Administrative, Translations (English – Russian), Finance, Customer Service, Consulting Clients by Phone, Inbound Calls, Outbound Calls, Business Correspondence, Business Communication, Business Etiquette, High Printing Speed, Touch Typing (Latin, Cyrillic), Literate Speech, Personal Computer User, MS Office. Accounting, Payroll, IFRS, Russian Accounting Standards (RAS), Corporate Finance, Analytical Skills, Business Correspondence
Education: Lomonosov Moscow State University
Summary
I would like to consider work offers in Administrative, Translations, and Finance as I have professional experience and education in these areas. I have experience of working in administrative and finance areas. I am fluent in English, know German, and Russian is my native language. I would like to practice my knowledge of foreign languages at work. I graduated from M.V.Lomonosov Moscow State University in 2005. I have a Bachelor’s and Master’s degrees. My specialization was “Financial Economics”. By working on this position I would like to enhance my skills and upgrade knowledge received from my educational and professional background. My enclosed resume provides more details on my qualifications. I am confident that I can perform the job effectively.
Year of Birth: 1980
Languages: English (fluent), German (intermediate), Russian (native speaker)
Education
- September 2003 – June 2005. M.V. Lomonosov Moscow State University, Faculty of Economics, specialization: “Financial Economics”, Master’s degree; Moscow, Russia GPA: 4.61/5.00 “Appraisal of Discount Rate in Emerging Markets”, term paper, “Cost of Equity in Emerging Markets”, master’s graduation thesis
- September 1999 – June 2003. M.V. Lomonosov Moscow State University, Faculty of Economics, specialization: “Economics”, Bachelor’s degree; Moscow, Russia GPA: 4.51/5.00, “Analysis of Different Currency Regimes in Modern Russian Economy”, term paper, “Securities Portfolio Selection in Russian Conditions”, term paper, “Valuation of Investment Projects in Russian Conditions”, bachelor’s graduation thesis”
Experience
- 03 August 2017 – 13 May 2019. GfK-Rus; Moscow, Russia
Interviewer, Call Center
Duties include: sociological and marketing public inquiries – outbound calls. - 18 May 2017 – 07 July 2017. OOO “Studio Moderna”; Moscow, Russia
Sales Specialist, Call Center
Duties include: handling outbound calls to clients; provision of customer service by phone; negotiating sales of goods; informing clients about new products, special offers, and actions. - 27 March 2015 – 11 January 2016. NPF European Pension Fund (AO); Moscow, Russia
Specialist, Call Center
Duties include: handling outgoing calls to clients of the Fund in order to verify agreements of Obligatory Pension Saving (OPS); data input; promoting EPF products and services for a better meeting of the needs of customers; solving problems and developing customer relationships. - 18 December 2013 – 03 September 2014. OAO “OTP Bank”; Moscow, Russia
Specialist, Department of Incoming Communications, Call Center
Duties include: provision customer service by phone; handling incoming calls from customers; consulting bank clients on banking cards, on consumer credits; advising clients and solving problems related to banking services; providing clients with an information on their products including financial information; resolving customer concerns over the phone including the fixation of clients’ complaints and desires; updating client records. - 16 October 2012 – 07 December 2012. ZAO “Torgovyi dom “Perekryostok”” (X5 Retail Group N.V.); Moscow, Russia
Assortment Operator, Discounter Store “Pyatyorochka”
Duties include: presales preparation of goods; customer service; assortment display; control of presence of goods in sales area; check of goods’ quality; open-date labeling control; control of the presence of price tags on goods. - 23 June 2008 – 11 September 2008. ZAO “Grand-Hotel”; Moscow, Russia
Assistant of Payroll Accountant, Financial Department
Duties include: filing; handling documents turnover; input of payroll information into the program; assisting in payroll accounting; implementation of other tasks set by the manager. - 03 May 2006 – 31 July 2007. InterComp Technologies L.L.C.; Moscow, Russia
Accountant Assistant, Payroll Buro
Duties include: payroll accounting for companies-clients; preparing quarterly and annual reports for Tax Authorities; interactions with Tax Inspectorates; preparing other reports on requests of clients; coordinations with clients for information exchange. - 01 July 2004 – 31 July 2004. Commercial Bank “Moskommerzbank”; Moscow, Russia
Internship, Credit Risk Department
Duties include: market research preparing; risk analyzing of credit offers; gathering and analyzing industry data.
Rates
- From € 6,25 per hour
Contact Natalia