Victoria P.

Country: Russia
Skills: Communication, customer service, management, written communication, MS Office, product knowledge, translation, fluent English speaking, understanding of customer needs, etc., Representative, communications, fluent English
Education: International Banking Institute

Summary

I’ve Great experience to work in multinational country and skills. Fluent English, a higher standard of service. Responsibility, commitment, no bad habits, no smoking. Respect the rules and loyalty. Good computer skills, documentation, etc.

Year of Birth: 1984
Languages: Russian — Native, English — C1 — Advanced

Education

  • 2003 High school, Administration, Personal assistant (Saint-Petersburg, Russia).
  • 2013 International Banking Institute, Economic, Finance and Credit, Bachelor degree (Saint-Petersburg, Russia).
  • 2016 by MERAAS HR Development: “Communication Skills in the Workplace” and “Emotional Intelligence”, (Dubai, UAE)
  • 2009 “Conducting business and telephone conversations with problematic customers and debtors” (ITM Group for Santander Consumer Bank)

Experience

  • 2015 – 2017 Meraas Holding (Dubai, UAE). Officer – Management/Retail Department
    (Project management and control. Representative. Opening and presentation most of biggest projects in Dubai (City Walk, The Outlet Village, Blue Water, etc.). Daily report, customer care. Interaction with ancillary services).
  • 2013 – 2015 Jumeirah Group (Dubai, UAE) Guest Relations (Greeting clients as they arrive, guide around the hotel, full support for guest’s requests. Include concierge service).
  • “Santander Consumer Bank” (Saint-Petersburg, Russia) Senior Lending Specialist (Back office of the credit department. Telephone calls and customer meetings, resolving and resolving issues related to debts and penalties, invoicing, closing loan agreements. Archiving, compiling your own database, accounting information).

Rates

  • From € 12 per hour

Contact Victoria P.

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