Summary
Please accept this letter as an application for employment with your company. I am presently looking for a part-time opportunity with a progressive company where I may apply and strengthen my skills and experiences developed in the hospitality and reals estate industries. As my resume indicates, I have diverse experience in many fields of work, which gives me a noticeable advantage of versatility. I am also accustomed to a fast-paced environment where deadlines are a priority and I am able to handle multiple jobs simultaneously. With constant negotiations on various levels of management, I have achieved strong interpersonal skills that have enabled me to make decisions quickly and effectively. I take instructions with precision and hard work in my constant initiative.
I believe that my professional experience and high standards would make an immediate and valuable contribution to your company. I am available to discuss my professional strengths with you at your earliest convenience.
Year of Birth: 1984
Languages: English – Advanced, Russian – Native
Education
- Bard College, NY, USA
Bachelor of Liberal Arts, 2006 - 2004-June 2006: Saint-Petersburg State University, Russia.
Smolny College of Liberal arts and sciences
Completed major in cognitive studies, graduated with a bachelor’s degree in arts and sciences. - 2002-2004: European Humanities University, Minsk, Belarus
Department of Psychology
Transferred to Saint-Petersburg State University, Russia
Experience
- Michel Anusary Villas Samui Estate, Samui, Thailand
Infinity Hospitality Group Phuket
Sales and Marketing Executive
Responsible for researching and developing marketing opportunities and planning and implementing new sales plans. - Old Maori New Zealand Pub, Moscow region, Russian
Director of Business Development May 2016 — May 2019
Responsible for seeking out new business opportunities for the pub. Development, coordination and implementation of plans designed to increase existing business and capture new opportunities. - Vista del Mar Phuket Villas, Phuket, Thailand
Sales & Marketing Director January 2012 — April 2016
Responsible for all sales activities, including responding to mail, maintaining accurate records of pricing, invoices, etc. Supervision and monitoring the performance of 2-4 persons in the sales team. Achieving sales targets and expanding new prospects and business opportunities. Manage and support clients’ requirements, contracts, etc. Business correspondence on a daily basis. - Le Meridien Phuket Beach Resort, Phuket
Duty Manager; Russian Guest Relations Officer
August 2007 — January 2012
As a duty manager, my responsibilities are to ensure that all guests are provided with friendly, courteous and professional service at all times, perform duties common to all supervisors such as inspection of all public areas, back of the house and floors, maintaining the safety and security of the guests and hotel, handling complaints and other incidents. Planning, supervising and coordination of all aspects to ensure that all Russian guests of the hotel are comfortable and to ensure that the department achieves the highest possible guest satisfaction from the initial welcome, throughout the guest’s stay until departure and also establish and maintain good relations with other departments and tour-operators. Translation of all the information for guests from English to Russian, including restaurant menus, welcome letters, other hotel information.
Rates
- From € 12,9 per hour
Contact Yuliya